Privacy Policy

Your privacy matters—here’s how we collect, use, and protect your data on Mebabzahab.

This privacy policy is effective from June 30, 2026 and may be updated to reflect new laws or technology.

What We Collect and Why

When you use Mebabzahab’s retirement readiness platform, we collect information directly from you—such as your name, contact details, and answers to assessment questions. Some technical data, like browser type and usage patterns, may also be collected to improve site functionality and user experience.

  • Personal details provided in forms, like name and email address
  • Responses to retirement readiness questions
  • Information shared during consultations
  • Technical data, such as browser and device type
  • Usage data to improve website performance

We collect only what’s necessary to deliver accurate assessments, facilitate consultations, and ensure site security. Your personal data is never sold or used for unrelated marketing.

How Your Data Is Used

Your information is used to generate personalised retirement assessments, coordinate consultations, and deliver relevant support. We may also use data to improve our platform and service quality.

Occasionally, anonymised data may be used for analytics or research to enhance user experience, but it cannot be traced back to individuals.

Your Rights

You have rights under South African law to access, correct, delete, or obtain a copy of your personal information. We honour these rights and respond promptly to all requests.

Right to Access

You can request to access your personal data at any time. We’ll provide information about what we hold and how it’s used.

Right to Rectification

If you believe any information we hold about you is inaccurate or incomplete, you can request a correction at any time.

Right to Erasure

You have the right to ask for your personal data to be erased from our records, subject to legal retention requirements.

Right to Data Portability

You may request a copy of your data in a portable format for use elsewhere if needed.

How We Share Your Data

We do not sell your personal data to third parties. Information is only shared with retirement specialists you request for a consultation, and always with your consent.

Data may also be shared with trusted service providers for essential site functions or legal compliance, but only under strict confidentiality agreements and safeguards.

How We Protect Your Data

We use a combination of administrative, technical, and physical safeguards to protect your personal data from unauthorised access, loss, or misuse. Security measures are regularly reviewed and updated in line with best practices and POPIA requirements.

While no method is completely foolproof, we are committed to maintaining a secure environment and will notify you promptly if any significant breach occurs.

Contact Information

If you have questions about your privacy, data, or this policy, please reach out to our team using the contact details below. We value transparency and are here to help.
Office Address: 5 Buitengracht Street, CBD, Cape Town 8001 South Africa
Phone Number: +27(21)0921837
Email: content@mebabzahab.sbs